Advice and Support

Additional support at home

During your visits, our carers will always go above and beyond to meet expectations. But, what if there's something you wish to do that requires more time?


Our care assistants are always on hand to assist you in going on a day out, to an appointment, out to the shops or a one off cleaning call.


Contact the office team today on 0161 477 6507

Fire Safety Assessments

It is always advised to carry out risk assessments and ensure you'll be safe in case of an emergency, but if you are a vulnerable individual, it can be increasingly difficult to ensure fire risks are kept low and that you'd be able to safely escape.


Check out our fire safety page and use the online home safety fire check tool to find out how at risk your home is and how to reduce this.

Fire safety at home

The Silver Line

The Silver Line is a free 24 hour helpline service available to older people. You can call at any time and have a chat with someone. They are also able to provide you guidance on how to receive help from other agencies, should you require it. The service is free and confidential, but please note that The Silver Line has a duty to report any concerns that may cause a safeguarding concern, such as someone being at risk of harm.


To call The Silver Line for free, phone 0800 470 8090.


For more information, please visit their website by clicking here.


FAQ's

See some common questions and answers below or call us on 0161 477 6507

  • What are your business hours?

    Our office hours are 09:30 - 17:00. Our carers provide care on the road from 07:00 - 22:00. 

  • Are your Care Assistants fully trained?

    All of our Care Assistants are fully trained and have passed a DBS before being able to work. 

  • How can I make a compliment, complaint or address a concern?

    You can contact us on 0161 477 6507 or email us on Info@assuredhomecarestockport.co.uk. 

  • Are you a care home?

    No, we specialise in domicilliary care which means we visit our clients each day and assist them in the comfort of their own homes. 

  • How will I pay for my care?

    There are various ways you may pay for your care. You may be eligible for local authority or NHS funding depending on you and your situation. Otherwise, you would self fund the cost of your care. 

  • Why should I choose Assured Care?

    At Assured Care we pride ourselves on person centered care, focusing on you, your life, your needs in your home. We have been in the industry for over 23 years, therefore have expansive experience and knowledge of the care industry. 

  • Where are you based?

    We are based in Stockport and base all our operations in our local area. We provide care in Hazel Grove, Romiley, Offerton, High Lane, Bredbury, Bramhall, Cheadle, Cheadle Hulme, Davenport and Heaviley.   

  • What happens if my needs change?

    We understand that needs and wants may change over time. We review our care plans regularly to ensure everyone's care package is personalised and up to date.